How to Request Custom Design Work..
STEP 1: Either EMAIL US at Hello@BethesdaDesignWeb.com directly to make your request or Submit via your Network for Good panel
You may request your new design or update via email to us at Hello@BethesdaDesignWeb.com
When you email us, please provide:
- Your Name
- Contact Email
- URL of your NFG donation page that needs changes
- URL to your completed new design or changes or, in the case of edits, just explain your changes in the email
- [optional] Username and Password if your design is behind a wall and under-construction.
QUESTIONS about submission? Email our support staffer Jennifer West at Hello@BethesdaDesignWeb.com – she will be happy to help!
OR you can submit your design, redesign or edit request within your Network for Good Configuration Panel
The slideshow at the bottom of the page provides the page by page flow you should follow to submit your request via your NFG panel.
NOTE: Emailing your submission directly to our support staff at Hello@BethesdaDesignWeb.com is the speediest submission route.
STEP 2: Bethesda Design Web will email you your scheduling/payment form
Once you have submitted your request — either via email here or by submitting via your Network for Good configuration panel, we will send you an email detailing your request as we understand it and we will provide you with a form to provide prepayment and schedule the work.
Turn-around times and fees are on this page.
STEP 3: Work is completed, applied to your donation page
You will receive a notification email via Network for Good when work is completed, and we will provide you with a free follow up edit on any new design or redesign provided you submit your request within 5 days via your Network for Good configuration panel.
If you need help submitting via the NFG panel, please email us at: Hello@BethesdaDesignWeb.com.
Jennifer West, our support agent, will be happy to help you navigate your Network for Good configuration panel. Or you can submit a question to Network for Good ZenDesk and schedule your request with NFG support.
Due to digital nature of this work, all funds non-refundable. To view customization terms: Click Here.
Support & Pricing Explained..
Do you have questions?
For specific project questions, email us at anytime, using “firstname.lastname@example.org“.
Or ask your questions after you have submitted your request via the Network for Good configuration panel, because at that point we — Bethesda Design Web — will be emailing you to confirm the details of your request and provide you with a payment/scheduling commencement form.
For additional information regarding customization of Donate Now, visit Network for Good’s FAQS page regarding DonateNow customizations: Click Here.
PRICING & TURN-AROUND TIMES
Turnaround – 10 business days or sooner
3-day rush – additional $95
Turnaround – 5 business days or sooner
1-day rush – additional $95